At BrainyBits (operated by IMAGE LLC), we stand behind our product. We believe that our micro-rituals can genuinely help you regulate your nervous system and improve your focus.
However, we also understand that every brain is unique. If BrainyBits isn't the right tool for you, we don't want your money.
To initiate a refund, simply follow these steps:
You do not need to provide a reason, though we always appreciate feedback on how we can improve.
Once we receive your email, we will process the refund immediately (usually within 24 hours).
Since our payments are handled by Paddle.com, the funds will be returned to your original payment method. Depending on your bank's processing times, it may take 5–10 business days for the funds to appear in your account.
We kindly ask that you do not open a dispute (chargeback) with your bank or PayPal before contacting us. A dispute freezes the funds and prolongs the process significantly (sometimes up to 60 days).
Sending us a simple email is the fastest way to get your money back.
If you accidentally purchased the app twice or experienced a technical error during checkout, please email us immediately. These refunds are processed with priority.
If you have any questions about the status of your refund, please contact us at: